Business process improvement can yield significant results for any organization. However, it requires commitment, improving processes can be time consuming and complex. What’s important is getting started. Why improve a business process? Companies embark on process improvement initiatives for a number of reasons, but the goals of process improvement are always the same:

• To better serve customers
• To improve your ability to anticipate, manage and respond to changes in the marketplace
• To maximize business opportunities
• To reduce inefficiencies, errors and reduce cost.

Once your organization begins to improve the way it does business it can realize the benefits available from efficient and streamlined processes. AVERROES can assist your organization to identify issues and improve your processes, thereby maximizing your prospects for superior performance and above-average returns. AVERROES can help in implementing the business process improvement lifecycle which has four distinct steps:

• Identify business processes
• Document the process
• Analyze and measure the process
• Improve the process
• Performing ongoing process management